Introduction
Eighty
percent (80%) of business success is tied to people. Recruiting the
right people, motivating the right people, training the right people,
retaining the right people while releasing the wrong ones is the key
to your success. Many business under-perform because they do not know
to do this or they can’t do it well. Anything that can prevent us from achieving our objectives, is a risk that must be managed. Therefore if we want to hire the right people we must manage the risk of getting it wrong.
Problem Statement
Identifying
the right talent is always a concern. Some employers figure- 'why try
to reinvent the wheel'. If some other company is getting it right,
then why don't we just identify the person responsible for success
and get him or her to join our team
Previous Options
Current
practice in most business organizations is that when they think this
way, they turn to their HR manager or their HR consultant and ask
them to head hunt a certain person occupying a target position in a
target company. Many employers think that getting the person
responsible for success at company 'X' will translate into success at
company 'Y'.
This is
not always the case. Let's look at a sample scenario to explain why.
Company 'Y' identifies company 'X' as having the kind of market share
and sales performance that they would like for themselves. They
identify the Head of Sales and Marketing in company 'X' and decide
that if they can just get to recruit him/her. He/she would in no
distant time work his/her magic on their numbers. What they failed to
realize is that the CEO of company 'X' is an excellent networker who
is always passing qualified leads to his sales team. Eighty percent
of qualified leads come from the CEO, in addition the head of sales
and marketing has a couple of fantastic 'closers' on his team this
duo have a conversion rate of close to 90%. Company 'Y' does not have
this same ideal situation.
The new
Head of Sales and Marketing resumes at company 'Y' his strength is in
managing a sales process. He duplicates the exact same sales process
he used at company 'X' but with dramatically different results.
Clement Ashley Consulting's Solution
Clement
Ashley Consulting recommends a recruitment approach that takes
account of the problems identified above. We recognize that in
reality the success you see may be as a result of a myriad of
factors, some inimitable; the structure, the processes, the people,
the life cycle of the organisation, the synergy of a team etc etc.
This
means that we cannot assume that because the Head of Sales and
Marketing recorded success at company 'X' he will automatically
record success at company 'Y'. We still need to investigate his
performance and validate his results. A head hunting approach does
not give us the opportunity to do this. The target always feels like
the 'beautiful bride' ask him to take a test or survey and responds
'do I have to do that, you know I am a performer that is why you
approached me'. The target gives you the run around, always playing
hard to get. The meeting is less of an interview and more of a salary
negotiation from his point of view. What you hear is “ I am very
happy where I am, and if you want to get me to leave, you need to make
me an offer I cannot resist” As a result you end up paying a salary
three or more times what you would have paid if you allowed him to
compete for the position.
Please
read Bernard Marr's Linkedin article “Who's
Been Paid $109 Million For NOT Performing At Their Job?”
to learn how Yahoo Inc paid a whopping sum of $109 million for 15
months of non performance when they headhunted De Castro of Google.
Please follow this link to read.Headhunting at Yahoo
Our
approach begins with understanding in great detail who exactly the
man or woman for the job is. We recommend that you elicit a very
detailed job description for each position and then make a very
detailed and thorough man specification for each job description
Armed with this you are now in a position to write a compelling copy
for an advert that is geared to attract only the people who are
actually qualified and discourage speculative job seekers. Having
attracted the right targets, you should now put them through a
thorough testing process to validate their IQ, work skills, job
knowledge, emotional stability and personality fit for the job. If
you have any headhunting target in mind encourage them to apply in
response to the advert. If your advert copy is well written, chances
are they would already have applied if they saw the advert. Let him
compete with other applicants. This gives you an opportunity to
independently validate his claimed successes. It also gives you an
opportunity to hold him accountable for results in order to earn
whatever salary is finally agreed. As you know competition always
brings prices down. The same goes for salaries.
Benefit 1
Using
this approach you greatly reduce the run around you get from headhunt
targets.
Benefit 2
Using
this approach you will not get hood winked by successes for which the
candidate is not solely responsible and therefore cannot replicate
Benefit 3
Using
this approach you are able to negotiate a competitive salary and hold
the candidate accountable for results and not pay three times what
the candidate is worth for success claimed elsewhere.
Benefit
4
Using
this approach you do not limit yourself to what you think is
available but create an open playing field that enables you discover
other potential talent at a reasonable price.
Implementation
Implementation
involves designing recruitment policies and procedures that
standardize these best practice methodologies .It involves
recognizing what personalities suit what jobs and identifying the
right tests to administer. It involves understanding performance
measures for each job position. It involves advertising for all
positions; headhunting just becomes one approach of sourcing
applicants to apply.
Summary
Hiring
the right staff is the best thing you can do for your organisation.
Jack Welch says 'Get the right people in the right jobs – it is
more important than developing a strategy' The eighty-twenty rule
recognizes that eighty percent of business success is tied to people
but only twenty percent of organizations get it right. You can be
part of that top twenty percent.
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